IUCX Conference 2027
https://www.greenbuttonalliance.org/events/iucx-conference-2027
Charlotte Convention Center
501 South College StreetCharlotte, NC 28202
United States
Event Details
IUCX Conference 2027
Empower CX. Energy Community. Elevate Utility Futures.
IUCX Conference 2027 is a three-day utility customer experience and innovation conference taking place April 26-29 uniting utility professionals across electric, gas, water, and wastewater sectors.
Innovate UtilityCX creates a platform for year-round learning, enriched by face-to-face and virtual connections, where customer-focused utility professionals and industry experts can innovate and enhance customer experience in a complex landscape. IUCX remains committed to four core values: sharing innovation, providing unbiased learning opportunities, fostering a customer-first philosophy, and building supportive communities within the utility industry.
Attendees gain knowledge on operational excellence, digital transformation, customer engagement strategies, workforce transformation, and real-world AI integration.
What to Expect:
- Keynotes on industry trends & innovation
- Practical workshops and education sessions
- Exhibit Hall with leading solutions
- Networking receptions & special events
Top Reasons to Attend:
- Latest CX Innovation – Expert perspectives on utility customer engagement
- Hands-On Learning – Workshops covering billing, contact centers, analytics and digital transformation
- Networking Opportunities – Connect with industry leaders, peers and solution providers
- Exhibit Hall Insights – Explore cutting-edge tools and technologies
The IUCX Conference is brought to you by IUCX
IUCX is a GBA Affiliate Member