IUCX/GBA Webinar | From AMI to Action: Turning Data into Real Customer Impact
https://www.greenbuttonalliance.org/events/iucx-webinar-series-2026-08-27
Event Details
From AMI to Action:
Turning Data into Real Customer Impact
Utility and customer access to usage data provides a foundation for modernizing utility and grid operations, works to strengthen transparency, trust and customer engagement, and improves the digital customer experience across every type of customer segment.
Hosted by Innovate UtilityCX (IUCX), in partnership with the Green Button Alliance, this webinar educates on how utilities can align business and IT to unlock and leverage data responsibly, improve operational efficiencies and provide new data-driven customer programs and services.
Viewers of the recording can gain actionable strategies for maximizing AMI, modernizing operations, enabling secure data-sharing to drive high-impact use cases, while meeting utility requirements and digital customer expectations.
The webinar included a live Q&A to answer attendee questions on utility-provided, standards-based data access, scalability and market expansion.
The “From AMI to Action: Turning Data into Real Customer Impact” webinar took place on the 27th of August 2026 and featured expert insights from:
- Mark Van Name, Department Manager, Digital Services, Con Edison
- Victoria Wang, Manager, Digital Channels & Analytics, Enbridge Gas
- Moderated by:
- Jeremy J. Roberts, Executive Director, Green Button Alliance
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IUCX is an Affiliate Member organization of the Green Button Alliance.