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CS Week 2023

CS Week 2023

Expanding Excellence in Customer Service

Monday, May 1, 2023 to Friday, May 5, 2023

Event Details

The number one reason attendees come to CS Week is robust content. Conference 47 is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility CX Puzzle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics.

Conference 47 will present on May 2 – 4, 2023 in Charlotte, NC. We are confident that our utility and vendor communities will be ready and excited to participate in what they’ve come to expect from CS Week – robust content, formal and casual learning opportunities, and valuable networking.

Conference includes General Sessions, Workshops, Exhibit Hall, Attendee Orientation, Innovation Alley, Thursday Night Special Event, Women in Utilities and more!