Professional Bio
Vinny Lou is a Product Owner for Con Edison’s Data Sharing Platform with the Digital Service Team. His experience working in Customer Assistance for nearly a decade has been essential in understanding customers’ needs and reimagining Con Edison’s customer experience.
He is an expert on harvesting and analyzing customer data, and his insights continuously lead to innovative and impactful customer-centric improvements.
Vinny has a degree in Business and prior to working at Con Edison, he was a real estate sales agent in New York City.
He is an expert on harvesting and analyzing customer data, and his insights continuously lead to innovative and impactful customer-centric improvements.
Vinny has a degree in Business and prior to working at Con Edison, he was a real estate sales agent in New York City.
Organization/Company Member
Consolidated Edison Company of New York
Sponsor